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SAMAEPET | Privacy Policy — Your Trust, Our Commitment

Privacy Policy

Effective: April 1, 2026

Your privacy is at the heart of everything we do. This policy explains how SAMAEPET collects, uses, and protects your information.

Information Collection

We collect the following information from users who purchase our products and services: name, email address, and physical address (“Personally Identifiable Information”). We also use “cookies” to collect certain information from all users, including website visitors who have not registered an account.

A cookie is a data string that our system sends to your computer, which is then used to identify your computer when you return to our website. Cookies provide us with usage data, such as how often you visit, where you go on the site, and what you do while on the site. We also collect data that you provide or that is provided by third-party sources, including but not limited to Facebook and Google Analytics.

By using our website, you consent to the collection of cookies as described.

How Your Information Is Used

We use your Personally Identifiable Information to:

  • Create your account and communicate with you about the products and services you have purchased
  • Offer you additional products and services, and bill you
  • Enforce our Terms of Service and prevent imminent harm to people or property

We use cookies so that our website can remember you and provide you with the information you are most likely to need. For example, when you return to our website, cookies recognize you and prompt the site to provide your username (but not your password) so that you can log in more quickly.

Finally, we use the information obtained through cookies to compile aggregated statistics about website usage, such as how long users stay on the site and which pages they visit most often. These statistics do not include Personally Identifiable Information. We also reserve the right to view, download, and store any materials and recipient data to ensure compliance with this policy and to maintain customer satisfaction.

Protection of PII

While we implement security measures to protect your Personally Identifiable Information, we cannot guarantee its absolute security. By using our website, you acknowledge and agree that we make no such guarantee, and that you use our website at your own risk.

We continuously update our security protocols, but no system is 100% invulnerable. We encourage you to keep your account credentials confidential and contact us immediately if you suspect any unauthorized activity.

We take data protection seriously and regularly review our practices.

Third‑Party Access

We may provide access to your Personally Identifiable Information to certain independent contractors who assist us with website security and transaction processing. We may also disclose Personally Identifiable Information to attorneys, collection agencies, or law enforcement in response to:

  • Potential violations of our authorized user policy or other contractual violations
  • Illegal conduct or suspected fraud
  • Court order or other legal request
  • Preventing imminent harm to people or property

We require any third party that handles your data to respect its confidentiality and use it only for the purposes described.

Changes to This Policy

We may change this Privacy Policy at any time by posting a new version on this page or a subsequent page. The new version will take effect on the date it is posted, and that date will be listed at the top of the page as the new effective date.

We encourage you to review this page periodically to stay informed about how we are protecting your information. Your continued use of our website after any changes constitutes your acceptance of the updated policy.